Embarkation Procedures

PASSENGERS BOARDING

Before boarding it is necessary to check-in at our port offices at least 3 hours before the departure of the ship. All passengers, including children and infants, must travel with Passport or Identity Card valid for expatriation – (remember that driving license is not a valid identification document for traveling to a foreign country). Passengers of non-European Union nationality, or of a country not adhering to the Schengen Agreement, are required to show a valid passport and visa, if required. It is recommended to contact your Consulate for all necessary details.

The Company reserves the right not to accept on board anyone who is not in possession of valid travel documents and cannot be held responsible if the port authorities prevent a passenger from continuing their journey due to the lack of suitable documents. Unauthorized passengers will not be entitled to a refund of the ticket and will have to bear any penalty imposed on the Company by the competent authorities.

We recommend checking carefully the precision of the mobile phone number entered in your booking. Any communication relating to any changes in ship schedule will be sent exclusively via SMS to the number indicated by the passenger at the time of reservation.

VEHICLES BOARDING

Passengers’ travelling with their vehicles have to show car registration number of every vehicle.
In case of Camping on Board reservations, the car registration of the vehicle has to report the type-approval. Without approval, the Company cannot provide electricity to the vehicle and cannot grant the access to the vehicle during the trip.
By embarking, only the driver can stay inside the vehicle that, according to the ship staff instructions, should embark in the appointed garage. All the other passengers have to get out of the vehicle and embark by feet, using the appropriate ramp.

IMPORTANT NOTICE
Please note that according to current regulation, in order for you electric or plug-in hybrid vehicle to travel on board our vessels, it will be inspected for the battery charge level to not exceed 40% of its total capacity. For the rest alternative fuel vehicles, such as lpg or natural gas, the filling of their tank must not exceed 50% of their capacity.

Book on-line Anek Lines

Click HERE
in your Smartphone or PC
and book your ferry online!


for changes or for taking advantage of
sea smiles discounts,
call us at 0712072346

Contattaci Anek Lines

Click to contact us
Telephone: 0039.071.2072346
WhatsApp: Only chat here
Email: info@anekitalia.com


from Monday to Friday: 08:30–19:30
Saturday: 09:00–13:00