TICKETS & REFUNDS

MODIFICATION, REFUNDS AND CANCELLATIONS GENERAL CONDITIONS FOR NEW BOOKINGS WITH DEPARTURE FROM 11/01/2023

  • 2023 EARLY BOOKING – DEADLINE 28/02/2023:
    20% discount valid for bookings made until 28/02/2023 for departures from 11/01/2023 to 31/12/2023.
    Disocunt subject to limited availability.
    100% refund in case of cancellation received by 28/02/2023 (after this date the booking is non-refundable)
    Terms and conditions here
  • 2023 OFFICIAL BROCHURE FARES
    100% refund up to 22 days prior to departure – Terms and conditions here
  • FUEL SURCHARGE 
    ANCONA LINE – € 32 per person (infant 0-3 years excluded) and per way / € 36 per vehicle and per way (motorcycles excluded)
    VENICE LINE: € 31 (infant 0-3 years excluded) per person and per way / € 22 per vehicle and per way (motorcycles excluded)
    BARI LINE: € 16 (infant 0-3 years excluded) per person and per way / € 22 per vehicle and per way (motorcycles excluded)
  • OPTIONAL MULTI-RISK INSURANCE (only for clients resident in a EU member state and in Switzerland ) WITH COVID-19 COVERAGE
    Attention: after issuance, the insurance will never be refundable
    See terms and conditions here
  • MODIFICATION FEES
    From 1st January 2023 any modification to bookings is subject to payment of € 25.00 as total modification fees

MODIFICATION, REFUNDS AND CANCELLATIONS GENERAL CONDITIONS FOR NEW BOOKINGS WITH DEPARTURE FROM 17/02/2022 TO 10/01/2023

  • FUEL SURCHARGE UPDATE FROM 20/06/2022
    ATTENTION: starting from 20/06/2022 the fuel surcharge applied to the maritime ticket office has increased as follows:
    ANCONA LINE – € 40 per person (infant 0-3 years excluded) and per way / € 45 per vehicle and per way (motorcycles excluded)
    VENICE LINE: € 38.50 (infant 0-3 years excluded) per person and per way / € 27.50 per vehicle and per way (motorcycles excluded)
    BARI LINE: € 20 (infant 0-3 years excluded) per person and per way / € 27.50 per vehicle and per way (motorcycles excluded)
    All reservations confirmed prior 20/06/2022  will be amended with the new fuel surcharge only in case of modification.
  • FUEL SURCHARGE UPDATE FROM 18/03/2022
    ATTENTION: starting from 18/03/2022 the fuel surcharge applied to the maritime ticket office has increased as follows:
    ANCONA LINE – € 32 per person (infant 0-3 years excluded) and per way / € 36 per vehicle and per way (motorcycles excluded)
    VENICE LINE: € 31 (infant 0-3 years excluded) per person and per way / € 22 per vehicle and per way (motorcycles excluded)
    BARI LINE: € 16 (infant 0-3 years excluded) per person and per way / € 22 per vehicle and per way (motorcycles excluded)
    All reservations confirmed prior 18/03/2022  will be amended with the new fuel surcharge only in case of modification.
  • 2022 OFFICIAL BROCHURE FARES
    100% REFUND UP TO 22 DAYS PRIOR TO DEPARTURE – Terms and conditions link
  • 2022 EARLY BOOKING – DEADLINE 28/02/2022:
    NEW 100% REFUND WITHIN 15/03/2022
    Terms and conditions 
    link
  • OPTIONAL MULTI-RISK INSURANCE (only for clients resident in a EU member state and in Switzerland ) WITH COVID-19 COVERAGE
    Attention: after issuance, the insurance will never be refundable
    See terms and conditions here
  • MODIFICATION FEES
    From 1st April 2022 to 31st October 2022 any modification to bookings is subject to payment of € 25.00 as total modification fees

OPEN TICKETS ISSUED IN 2020 DUE TO COVID-19 PANDEMIC

In the event of non-use, open-date tickets issued in 2020 ex Covid-19 may be refunded at the end of the 18-month validity period.  

Terms and Conditions REFUNDS AND CANCELLATION EX COVID-19 – YEAR 2020

ANEK-SUPERFAST | BLUE STAR FERRIES | HELLENIC SEAWAYS – NEW CANCELLATION POLICY ON ADRIATIC & AEGEAN ROUTES
According to article 65 (Refunds from maritime travel cancellations) of the Legislative Content Act that was published in the Greek Government Gazette A’84/13.04.2020, our cancellation policy for tickets with travel to the Adriatic Sea and Aegean routes until October 31st 2020 is amended. In particular, passengers requesting the cancellation of their reservations during the above period because they cannot travel due to travel restrictions, or do not wish to travel due to uncertainty caused by the pandemic or due to cancellation of scheduled sailings, will have their tickets converted into open date tickets valid for eighteen (18) months from the date of travel and the possibility of requesting a refund upon expiry of the validity.

Book on-line Anek Lines

Click HERE
in your Smartphone or PC
and book your ferry online!


for changes or for taking advantage of
smart card discounts,
call us at 0712072346

Contattaci Anek Lines

Contact us from your smartphone
By telephone HERE
By WhatsApp HERE
or call us at the number

0039.071.2072346


From Monday to Friday: 08:30–19:00
Saturday: 09:00–13:00